Shipping

Shipping Fees

Portfolio products: £2.70 flat rate. Accessories: £2.70 flat rate. Some products have free shipping and will be marked as such.

Delivery

Shipping is available to all countries except Russia and South Africa (see below).

Please allow three business days from date of purchase to date of shipment. If you live in Europe you should receive the Lairdship Portfolio within approximately 1 – 1.5 weeks. If you live outside Europe, please allow approximately 2 – 3 weeks from date of order to delivery at your place. Certain countries, e.g. China, Australia, Far East and South America, have longer delivery times.

UK customers, please note that we do not provide overnight delivery. If you have urgent delivery needs, please order our email delivery or contact us for options.

The accessories are made-to-order dropshipped products and have approximately 3 weeks delivery time.

The shipping carriers used to transport our products are well-established international shipping carriers. However, once the product has left the place of fabrication Native Woods Preservation Ltd (NWP) does not control of the shipment and can therefore not warrant delivery time. Shipment delays may sometimes occur due to varying customs security processing.

Unfortunately, we are no longer able to guarantee delivery to Russia and South Africa and have with much regret made the decision to stop shipping to these two countries for the time being, the reason being that a large share of our mail disappeared on its way there. Should their postal services improve, we will resume shipping to these countries again.

Christmas shipping

In December all shipments take more time than during the rest of the year, particularly long-distance. Hence, in order to be safe you should order as early as possible and add a couple of weeks to our ordinary shipping times.

Customs, Taxes and Duties

NWP qoutes all prices inclusive of British taxes. However, you may be subject to importation duties and taxes in your own country when you receive products from us. All items entering a country are subject to customs inspection and the assessment of duties and taxes in accordance with that country’s national laws. Customs duties and taxes are generally assessed if the merchandise is dutiable and the value of the item is above the threshold set by the national laws. If in doubt, you may contact your local customs office for further information, since custom policies vary a lot from country to country.

When ordering from NWP, you are considered to be the importer of the goods and it is your responsibility to comply with all applicable laws and regulations of the country in which you are receiving the goods.

NWP does not assume responsibility for any VAT, customs, duties or brokerage fees at the time and place of delivery.

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Closed until 1 September 2017. Hope to see you back then. Dismiss